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Get answers to all questions you have and boost your knowledge so you can save, invest and spend smarter.
To open a new bank account, visit our website or branch to complete an application form. You'll need to provide identification documents, proof of address, and possibly a deposit depending on the account type.
If you forget your online banking password, go to the login page and click on "Forgot Password." Follow the instructions to reset your password securely via email or SMS.
You can transfer money between accounts by logging into your online banking or mobile app and selecting the "Transfer Funds" option. Follow the prompts to choose the accounts and amount to transfer.
You can check your account balance by logging into your online banking account or mobile app, or by visiting an ATM. Your current balance will be displayed on your account summary page.
Report a lost or stolen card immediately by contacting our customer service at request@safe-transact.com or via our online contact form. We will deactivate the card and issue a replacement.
To close your bank account, visit a branch or contact customer service. Ensure all transactions are complete, and any remaining balance is transferred or withdrawn before closing the account.
To apply for a loan, complete an application form online or visit a branch. You'll need to provide financial information, including income and credit history. Our team will review your application and contact you with further steps.
A savings account allows you to earn interest on your deposited funds while keeping your money secure. It also provides easy access to your funds and can be used for short-term financial goals.
Set up automatic payments through your online banking portal by selecting the "Bill Pay" or "Payments" section. Enter the payee details, payment amount, and schedule, and confirm the setup.
A credit score is a numerical representation of your creditworthiness, based on your credit history and current credit behavior. It affects your ability to obtain loans, credit cards, and favorable interest rates.
To dispute a transaction, contact our customer service and provide details about the disputed transaction. We will investigate the issue and work with you to resolve it.
International money transfer fees vary based on the amount, destination, and service provider. You can review the fees on our fee schedule or consult with our customer service for specific details.